Dealing with A Bad Or Fake Google Review
Failing to remove a negative review can put your business name and reputation at serious risk. Bad or fake Google reviews can lead to negative publicity, loss of potential customers, decreased profits, and other consequences.
Today’s online world sometimes feels like the equivalent of the Wild West. Competition is cutthroat. Often unkind. Business owners had better be prepared to protect their online reputations. One significant skill a business owner must learn is to understand how to remove fake Google reviews. It's a growing problem.
Wright Law has a successful track record of getting negative online reviews removed. It’s just a small part of what we do. But we’re seeing it as a growing problem. We hope this article will help you to know what works and what doesn’t.
In general, there are four ways that a businesses can remove unwanted Google reviews:
- Ask the original author to remove the negative review,
- Flag the negative review to Google,
- Pursue legal action against the person who posted it, and
- Use an online reputation management firm and SEO.
Let’s review them. But first some general thoughts.
If your business has recently been hit with a bad review, DON’T PANIC OR IMPULSIVELY OVERREACT! Most businesses will eventually experience having a bad or fake negative review. It doesn’t matter if you've never made a mistake, or that you provided exceptional customer service, or even that you offer free returns or replacement merchandise. Someday, somebody, somewhere will be unhappy or just in a bad enough mood for the day. Maybe you will even experience an un-hinged competitor who thinks that leaving a bad review is a competitive business strategy.
No matter what you do, you can’t prevent all bad reviews. It’s the reality of doing business in the age of the internet. The most important thing is how you respond in order to have the bad review removed as quickly as possible.
Okay, let's dive in. Below we offer four proven methods that actually work to remove fake Google reviews.
We Can Help You Remove Fake Google Reviews & Damaging Content
If you are in business long enough, you are likely to encounter fake online reviews. It is just the name of the game. How you respond to fake reviews and approach their removal is what will separate your business from competitors and enable your business to stand the test of time in your industry.
While there are steps that you can take to protect your business against fake Google reviews, we do NOT recommend clients going at this alone. Reporting fake and negative online reviews to Google should be done with the assistance of experienced Internet attorneys who have proven success removing fake Google reviews and a comprehensive knowledge of Google’s content policies and guidelines.
At Wright Law, we understand the damage that a malicious, fake, or defamatory online reviews can do to your business. We know what it takes to not only remove fake online reviews, but put an end to the online attacks for good and help your business put its best digital footprint forward.